**Company Description:** Our Value Proposition is to deliver total fun for everyone—a unique, extraordinary, and unforgettable experience you won’t find anywhere else. **Job Mission:** Join the Total Fun team as a FULL-TIME CUSTOMER SERVICE ASSISTANT for the Summer 2026 Vacation period. **Job Functions:** If you are over 18 years old, have completed secondary education, are sociable and enthusiastic, love helping people, and wish to work this summer… this opportunity is for you! **Key Responsibilities:** * Attend to and respond to in-person visitor inquiries. * Handle complaints, incidents, and issues with sound judgment, composure, and a service-oriented approach. * Deliver announcements via public address system. * Safeguard and manage personal belongings. * Promote and comply with safety measures and internal protocols. **We only accept experience in:** * In-person service counters * Information booths * Public service counters * In-person user/visitor support * Complaint desks or case resolution units * In-person post-sales service **Experience NOT considered valid:** * Sales, promotion, or restocking roles * Cashier or checkout positions * Fast food or mass retail * Customer service focused solely on selling products * Call centers (telephone-only) This role requires problem-solving, clear instruction delivery, and handling high-demand situations; therefore, we seek direct experience at service counters. You must be available to work rotating shifts on a 5x2 schedule, Monday through Sunday, between 10:00 and 20:30 hours. (The specific shift days will be communicated upon hiring.) You must be available to attend a full-day orientation one week prior to your official start date. **We Offer:** * Direct employment contract with the company * Uniform * Complimentary lunch and snack * Excellent working environment * A committed, energetic team Please monitor your email closely, as all process updates will be communicated via this channel. **Requirements:** Must be over 18 years of age Must have completed secondary education Must be available to work rotating 5x2 shifts during winter vacation period Must have verifiable experience in customer service **Offer Conditions:** **Benefits:** Work in a dynamic, youthful environment; gain public-facing service experience; direct employment contract with the company; potential for continued employment or inclusion in the company’s internal job pool; uniform; complimentary lunch and snack.