Field Operations Supervisor

Description

Job Summary: Field Operations Supervisor to ensure proper execution of in-home services, supervise teams, and maintain high standards of quality and customer experience. Key Highlights: 1. 100% field-based operational role with direct contact with teams and customers. 2. Close and decisive leadership, with proactivity and autonomy. 3. Experience supervising operational teams and resolving conflicts. **Position: Field Operations Supervisor – In-Home Services** A **in-home services** company is seeking a **Field Operations Supervisor** to ensure the proper execution of services, supervise operational teams, and maintain high standards of quality and customer experience. The role is **100% field-based**, with **availability to travel to other regions**, and direct contact with teams and customers. **Key Responsibilities:** * Supervise the proper execution of in-home services in the field. * Coordinate and support operational teams. * Resolve operational conflicts with customers and staff in real time. * Monitor quality standards, protocol compliance, and service timelines. * Report incidents and propose operational improvements. * Support the implementation of processes and new operations in other regions. **Requirements:** * Prior experience supervising operational or service teams. * **Conflict resolution and people management skills**. * Strong customer orientation and service quality focus. * **Personal vehicle (mandatory)**. * **Availability to travel to** regions * Ability to work in the field and under pressure. **Desired Profile:** * Close and decisive leadership. * Proactivity and autonomy. * Strong communication and decision-making skills. * Experience in service, operations, or logistics companies (preferred). **We Offer:** * Indefinite contract, 44 hours per week, Monday to Saturday * Salary range **$900\.000 \- $1\.100\.000** \+ bonuses Employment type: Full-time Salary: $800\.000 \- $1\.000\.000 per month