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Job Summary: We are seeking Integrated Executives for Banco Falabella, passionate about customer service, digital innovation, and financial product sales, in a dynamic and team-oriented environment. Key Highlights: 1. Drive the Digital Bank strategy by advising customers on digital platforms. 2. Resolve customer requests and provide general advisory support. 3. Achieve sales targets by offering Falabella Financiero products. **Job Description** ---------------------- A bank that always puts people first? Yes—that’s who we are. A team of and for \#Gennials, seeking simplicity, embracing lightness, and thriving digitally. Join us to innovate, challenge yourself, and create the best digital solutions to simplify our customers’ lives at \#BancoFalabella and across all \#FalabellaFinanciero businesses, where we belong. We firmly believe that diversity within our teams is a value that enriches us. Because what truly matters is your talent, our job opportunities are open to everyone, regardless of age, ethnicity, sexual orientation, gender identity, ideology, and/or disability status. Are you ready to join Banco Falabella? For us, every day is different—we work with commitment, innovation, and teamwork. If you’re passionate about dynamic work and challenges, this is your opportunity to make things happen! For the Channels/Branches Management team, we are seeking INTEGRATED EXECUTIVES for the Ahumada branch, with the challenge of ensuring excellent customer service quality—addressing inquiries and achieving 100% resolution of customer requests. Your additional responsibilities will include: * Promoting the Digital Bank strategy by advising customers on the use of digital platforms (mobile app, website). * Resolving customer requests and needs across various areas—including inquiries, requests, complaints, and general advisory—delivering high-quality service that positively impacts NPS. * Achieving sales targets by offering Falabella Financiero products (credit/debit cards, consumer loans, cash advances, checking accounts, associated insurance, and other cross-selling opportunities) to customers based on platform evaluations. * Supporting the branch security team during opening or closing procedures according to your assigned shift. Aligning with and supporting instructions provided by your supervisor regarding security protocols. As part of our team, you’ll enjoy: * Opportunities to take ownership of your professional development. * An outstanding work environment—you’ll experience an exceptional journey! * The chance to join a competitive, energetic, and continuously growing company. * Being part of one of Latin America’s largest and most established enterprises. **Candidate Requirements** -------------------------- * Completed Secondary Education and/or Higher Education * Experience in Customer Service * Experience in Selling Intangible Products This position is suitable for individuals with disabilities. **Selection Process** ------------------------ Join our team and be part of Falabella’s transformation: 1\. Apply to this position. 2\. Check your email. **About Us** ------------------ We are over 90,000 people working daily toward our firm Purpose: \- Simplify and Enjoy Life More. We operate in 9 countries and comprise major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, and Falabella Inmobiliario. Each of these brands defines who we are—and together, as One Team, we strive daily to reinvent ourselves and exceed our customers’ expectations. If you are a Falabella employee, explore all available courses on the Falabella Academy platform, designed to further advance your development and prepare you for your next adventure with us!
