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Job Summary: This role supports compliance with the Quality System in Pharmacies by qualifying and validating areas and equipment, as well as providing technical support for logistics operations aligned with quality guidelines. Key Highlights: 1. Being part of the world's largest logistics leader company 2. A culture that embraces diversity and leverages strengths 3. Opportunities for professional development and continuous training **About DHL Supply Chain** ------------------------------ We are the world's largest logistics leader company, creating a competitive advantage for our customers by delivering logistics solutions based on our globally standardized warehousing, transportation, and integrated services. Our people are our greatest asset. We are certified as a Great Place to Work employer. At DHL Supply Chain, you will find a culture that embraces diversity and collaboration; leverages your strengths; and builds trust through our core values of respect and results. "A world driven by logistics. A company driven by our people." In this role, you will be responsible for supporting the maintenance of the Quality System at the pharmacy, including qualification and validation of areas, equipment, containers, and IT systems. You will also provide technical support for warehousing and distribution operations by establishing quality guidelines for operations and monitoring their implementation. **Your key responsibilities will include:** * Responding to all customer requirements and inquiries, as well as participating in audits conducted by them. * Maintaining the Quality System based on current Good Storage Practices (GSP) and Good Distribution Practices (GDP) applicable to warehousing and distribution areas, including issuing and updating Standard Operating Procedures (SOPs). * Implementing and maintaining validation, qualification, calibration, and maintenance of pharmacy facilities, processes, systems, equipment, and instruments. * Participating in developing the Training Matrix and Annual Training Program, and managing authorizations for these documents. * Monitoring compliance with the established Quality System for pharmacy warehousing and distribution operations through internal inspections, and reporting inspection findings to Management. * Identifying and correcting deviations from the Quality System, while maintaining records of deviations and complaints. * Issuing Change Control records for the pharmacy and participating in implementing changes to logistics operations, providing guidance from a quality standards perspective. * Supervising receipt and return of legally controlled products, ensuring inspection of packages and/or products to identify possible adulterations, which must be reported to the product registration holder, while also complying with current health regulations. Signing controlled goods dispatch forms for products subject to legal control. **To succeed in this role, you must have:** * University degree in Pharmaceutical Chemistry. (Mandatory) * Basic oral and written English proficiency. * Proficiency in standard PC usage. * Experience using Quality Management Systems (QMS). * Knowledge of Qualifications and Validations. * Knowledge of NT147 and NT208\. * Minimum one year of experience in the pharmaceutical industry. **We Offer** ------------- Because we are a company focused on our employees, we offer various benefits targeting employees and their immediate families. You will have the opportunity to join a global organization committed to continuous training and development—opening doors to professional growth both domestically and internationally! As a global company, we value the diversity of our employees as a true strength, and we harness this strength so everyone can feel authentically themselves every day—regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. Don’t miss this opportunity—join the world’s best logistics company! Being DHL means maximizing your capabilities—apply now! ***This posting complies with Law 21\.015, which promotes the inclusion of persons with disabilities into the workforce.*** *\*If you encounter any issues during application, please submit your physical CV to our headquarters at Avenida del Valle Sur 524, Office 502 – Huechuraba\**
