IT ANALYST

Description

**Responsibilities:** * Provide technical support to internal users regarding the use of systems, software, and hardware. * Manage and resolve incidents related to devices and technological tools. * Monitor the operation of systems and networks, ensuring their availability and optimal performance. * Handle service requests, guaranteeing appropriate response times. * Perform software and equipment installations, configurations, and updates. * Create technical documentation and user manuals. * Collaborate on continuous improvement projects within the IT department. **Requirements:** * University degree in IT-related fields (Systems Engineering, Information Technology, or similar). * Minimum of 1 year of experience in technical support or related areas. * Knowledge of operating systems (Windows, Linux, MacOS). * Basic knowledge of networks, servers, and hardware. * Effective communication skills and ability to work in a team. * Ability to diagnose and solve technical problems. **We offer:** * Competitive salary according to experience. * Professional development opportunities. * Dynamic and collaborative work environment. Job type: Full-time, Indefinite Salary: $750.000 per month