At GXO, we are looking for our next **Lead** to join our team in **Quilicura.** At GXO, we design faster, smarter, and more efficient supply chains. We are committed to GAME-CHANGING INNOVATION, a defining feature of GXO's logistics technology. We are building supply chains that transform today’s logistics and stay ahead of the future. Responsible for leading the operator team in their daily activities through task assignment, supervision of operations, and generating solutions to various conflicts and/or process deviations through data analysis and request management. Also responsible for ensuring a safe working environment by supervising the use of Personal Protective Equipment within the team. **Main Responsibilities:** * Carry out task assignments and conduct shift-start meetings with assigned personnel to ensure that processes in the specific account area (receiving, disposition, auditing, shipping, installation, uninstallation, inventory, among others) are carried out according to corporate and client guidelines. * Verify through inspections and audits that area processes (receiving, disposition, auditing, shipping, installation, uninstallation, inventory, among others) are performed in accordance with quality standards specified by internal and client procedures. * Manage requests by fulfilling and reviewing service tickets to ensure proper customer service. * Develop solutions for area process deviations based on investigation and data analysis. * Ensure achievement of specific performance indicators established by the company and the client for each area. * Promote a health and safety culture by following protocols that support a safe workplace. **Requirements:** * Education: Technical degree in Administration, Logistics, or related field. * At least two years of experience in supervisory roles within the logistics sector. * Advanced Excel skills essential (pivot tables and formulas). * Intermediate English desirable. * SAP experience desirable. * Knowledge of warehouse management systems (WMS). **GXO Logistics** is an equal opportunity employer committed to transparent recruitment and selection processes for all applicants, without distinction based on ethnic or national origin, gender, age, social condition, health status, religion, migration status, opinions, sexual preferences, marital status, political views, gender identity, disability, or any other biological, social, or cultural characteristic of women and men. **GXO Logistics** strictly prohibits child labor in any employment or commercial activity, ensuring the fundamental rights of children and adolescents are respected. **GXO** complies with all applicable local and international labor laws, regulations, industry standards, and child protection requirements. **GXO Logistics** never requires candidates to pay any hiring fees or provide any form of compensation as a condition of employment with our company.