Shipment Tracking Assistant

Description

Job Summary: We are seeking an organized and detail-oriented Shipment Tracking Assistant to support shipment monitoring, delivery tracking, and logistical coordination. Key Highlights: 1. Ideal for recent graduates interested in logistics and transportation. 2. No prior experience in logistics or shipment tracking is required. 3. Gain hands-on experience in logistics and transportation. Job Summary We are seeking an organized, responsible, and detail-oriented **Shipment Tracking Assistant** to support shipment monitoring, delivery tracking, transportation recordkeeping, and logistical coordination in Puente Alto. This is an excellent opportunity for recent graduates, technical school graduates, individuals seeking their first job, or candidates with limited work experience who are interested in logistics, transportation, distribution, supply chain, customer service, cargo operations, or business administration. As a Shipment Tracking Assistant, you will help monitor shipments from dispatch through final delivery, update tracking information, maintain transportation records, communicate delivery status, follow up with carriers and logistics providers, and identify delayed or incomplete shipments. You will work closely with logistics, transportation, warehouse, customer service, distribution, procurement, and operations teams to ensure accurate and timely shipment information. No prior experience in logistics or shipment tracking is required. What You’ll Do Monitor incoming and outgoing shipments. Track shipments from dispatch through final delivery. Update shipment status in authorized systems. Maintain accurate shipment and transportation records. Monitor scheduled delivery dates. Follow up on pending deliveries. Identify delayed, incomplete, or failed deliveries. Report significant shipment delays to the relevant team member. Provide periodic updates on shipment status. Assist with tracking carriers and transportation providers. Communicate routine delivery information to internal teams. Support customer service teams with shipment status information. Assist with delivery confirmation. Maintain delivery proof-of-delivery records where applicable. Assist in verifying shipment and order information. Assist with dispatch documentation. Maintain delivery and transportation documents. Update logistics spreadsheets and tracking tools. Assist with route and delivery tracking. Assist in monitoring transportation schedules. Support coordination of scheduled pickups and deliveries. Assist in rescheduling routine deliveries when authorized. Assist in tracking returned or rejected shipments. Support reverse logistics activities. Maintain records of shipment incidents and exceptions. Assist with documentation for damaged or lost shipments. Assist in investigating routine shipment discrepancies. Coordinate routine information with warehouse teams. Assist with communication between warehouse and transportation staff. Support order processing and fulfillment activities. Assist in verifying that shipped orders match available shipping records. Assist with shipping labels and documentation as applicable. Support coordination with couriers and carriers. Keep carrier and logistics provider information up to date. Assist with tracking supplier shipments when necessary. Assist in tracking purchase order deliveries. Monitor pending transportation activities. Assist with basic shipment reconciliation. Maintain organized electronic and physical logistics files. Assist with preparation of routine shipment reports. Update Microsoft Excel or Google Sheets trackers. Support creation of basic logistics KPI reports. Assist in monitoring on-time delivery performance. Collaborate on tracking recurring delivery issues and incidents. Maintain accurate shipment tracking records. Follow established logistics and transportation procedures. Protect customer, supplier, order, and shipment information. Immediately report any suspected issues related to documentation, delivery, or security. Participate in logistics training and continuous improvement activities. Requirements Completed high school education or equivalent. Interest in logistics, transportation, distribution, supply chain, or operations. Strong organizational skills. Excellent attention to detail. Basic computer literacy. Proficiency using email, spreadsheets, and digital systems. Basic knowledge of Microsoft Excel or Google Sheets, or willingness to learn. Ability to accurately enter and update information. Strong verbal and written communication skills. Ability to follow established procedures. Basic problem-solving ability. Ability to monitor multiple shipments or routine tasks. Ability to follow up on pending activities. Responsible and reliable work attitude. Ability to collaborate with various operational teams. Willingness to learn logistics and shipment tracking systems. Why Work With Us? Gain hands-on experience in logistics and transportation. Learn professional shipment tracking processes. Gain experience in delivery tracking. Develop coordination skills with carriers and couriers. Learn transportation documentation processes. Strengthen your Microsoft Excel and reporting skills. Gain experience with ERP, TMS, WMS, and tracking platforms. Learn dispatch and order fulfillment processes. Develop skills for managing shipment incidents. Gain experience with proof-of-delivery recordkeeping. Learn basic route and transportation monitoring. Develop internal and customer-facing communication skills. Gain experience creating logistics KPI reports. Work alongside logistics, warehouse, transportation, customer service, and operations teams. Develop transferable skills in supply chain and operations. Build competencies for roles such as Logistics Coordinator, Transportation Coordinator, Shipping Coordinator, Dispatch Coordinator, Logistics Analyst, Supply Chain Assistant, or Operations Coordinator. Salary: $600\.000 \- $800\.000 per month Work Location: On-site employment