Technical Support / Internal Customer

Description

Job Summary: We are seeking a proactive professional with technical knowledge and communication skills to join our Technical Support Team, a key unit in maintaining our IT infrastructure. Key Responsibilities: 1. Support staff with technology 2. Resolve software, hardware, and network incidents 3. Ensure operational continuity **Job Description** ---------------------- Are you passionate about technology and do you enjoy supporting others? We are continuously growing! In our Technical Support Team, we seek a proactive professional with technical knowledge and communication skills who can support the rest of our staff. You will play a key role in maintaining and developing our IT infrastructure by resolving incidents related to software, hardware, and networks. You will ensure and guarantee operational continuity while delivering a satisfying experience to internal customers. What do we offer? * Los Andes Savings Fund Benefit * Complementary Insurance * Birthday Day Off * Training on the Ubits platform * Christmas and National Holidays Bonus * And much more... What are you waiting for? Apply now!**Candidate Requirements** -------------------------- * Minimum 2 years of experience * Degree in Computer Science or related field * Full-time availability **Selection Process** ------------------------ Our selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to this position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are Chile’s leading Apple Premium Reseller. At MacOnline, our customers and employees matter. We invite you to experience MacOnline!