Management Analyst

Description

Position Summary: We are seeking a Semi-Senior Management Analyst to control and coordinate change management, ensure procedural compliance, and prepare reports. Key Highlights: 1. Control and coordination of change management in technological environments. 2. Ensure compliance with procedures for Implementation Boards. 3. Experience in ticket management and ITSM platforms. Join Stefanini! At Stefanini, we are over 37,000 brilliant minds connected from 41 countries, doing what we love and co-creating a better future. You definitely don’t want to miss out! **Management Analyst!** **** Why will we choose you? Because the challenges you’ll take on reflect your ambitions! **Responsibilities and Duties** **Responsibilities / Tasks:** * Control and coordinate change management for implementations across various technological environments. * Ensure compliance with established procedures for different Implementation Boards. * Handling and preparation of reports. * Tracking of tickets for planned activities (e.g., Production Go-Lives, migrations, etc.). **Requirements and Qualifications** **Requirements:** * Experience as a Semi-Senior Analyst (SSR). * Experience in managing, coordinating, and developing systems, architectures, or IT infrastructure implementations. * Experience in supporting ticketing systems, ITSM platforms (IT Service Management), Help Desk software (support desks), or Service Desk systems. **Additional Information** Hybrid Work Mode Office Hours: Mon-Fri, 09:00–18:30 hrs Santiago Centro Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow—together. Here, every action matters and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and build a better future with us!