Help Desk Technical Support

Description

Position Summary: ACL is seeking a passionate Help Desk Technical Support professional to provide user support, resolve technical incidents, and ensure operational continuity in a dynamic technology environment. Key Responsibilities: 1. User support and assistance via help desk (telephone) 2. System and software maintenance, formatting, and installation 3. Resolution of hardware incidents and system failures **Help Desk Technical Support (1 vacancy)** **Developers and Systems Analysts \- Computer Programming Technicians** =============================================================================================================================================== ### **CONTACT INFORMATION** **Company:** ACL (Computational Applications) **Economic Activity:** Information technology consulting activities and IT infrastructure management ### **DESCRIPTION** At ACL, a leading provider of technological solutions with over 30 years of experience in Latin America, we are seeking talent for the Help Desk Technical Support position. If you are passionate about delivering user support, resolving technical incidents, and serving as a key contributor to operational continuity, this opportunity is for you! What will you do? Provide user support and assistance via help desk (telephone support). Perform Windows maintenance, formatting, and installation on devices. Deploy corporate standard image on new devices. Resolve hardware incidents, performance slowdowns, and system failures. Install corporate software and peripherals. Execute preventive and corrective equipment maintenance. What are we looking for? Technical training in Information Technology, IT Support, or related field. Minimum 3 years of experience in technical support and help desk operations. Knowledge of microcomputing, office equipment installation and repair. Experience installing Windows, formatting, and configuring devices. Strong communication skills, proactivity, and service orientation. High empathy, courtesy, and user support capabilities. Metropolitan Region, Las Condes 16/03/2026 \- 06/04/2026 Confidential Full-time ### **REQUIREMENTS** **Education Level:** **Experience:** 3 years ### **CHARACTERISTICS** **Contract Type:** Indefinite-term contract **Position Level Offered:** Professional **Source of Offer:** WEB **Professional Practice Opportunity:** No **Suitable for the following employment groups:** Persons with disabilities View position requirements