**Company Description:** We are a leading technology and telecommunications company, operating in Chile and Peru. The company provides mobile phone services and fixed network operations (including data, IT integration, internet, local telephony, long distance, and related services) for individual, business, corporate, and wholesale segments. Our purpose is to bring closer the endless possibilities offered by technology and thus responsibly transform society. **Job Responsibilities:****Perform the following activities:** * Monitor the network in real time through various established and current managers or KPIs for this purpose. * Detect and diagnose incidents in services or network elements. * Execute actions or procedures that allow first-level resolution of incidents to restore service operations. * Escalate incidents, when required, to resolution teams within the network management department. * Track incidents while performing the role of Incident Manager for incidents detected, diagnosed, and escalated. * Document executed activities. * Ensure 7x24 operational continuity. * Develop solutions using tools such as Python, AI, and Analytics to enable autonomous network operation and thereby add value to the monitoring function. **Requirements:** Between 0 and 2 years of relevant work experience Bachelor of Engineering in Computer Science, Telecommunications, Electrical, Electronics, or Telematics Telecommunications **Offer Conditions:****Benefits:** * Remote work * Medical insurance * Dental insurance * Training and courses * Educational subsidy * Product discounts * Performance bonus