**Technical Service Coordinator** **Location: Chile, Temuco.** **Modality: On Site – Full Time** *Position based in Chile. Not eligible for benefits defined in the international mobility policy (Employee Initiated)* Are you looking to accelerate your professional development, build a brilliant career, and thrive in a team that supports you? Join **Inchcape Chile**, part of the global **Inchcape** company. You will play a key role in growing the machinery business, working with leading brands and delivering high-value solutions to our customers in the construction sector. Our Machinery team is looking for its next Technical Service Coordinator to join Dercomaq at our Temuco branch. The purpose of this role is to coordinate and execute technical service operations in workshop or field, ensuring an excellent customer experience and contributing to meeting the company's defined quality standards. **What you will do** * Coordinate customer service processes in workshop or field, ensuring efficiency and satisfaction. * Create and manage work orders (OT) in the system, tracking their completion. * Assign and supervise technician tasks, ensuring deadlines and service quality are met. * Manage spare parts supply, maintaining constant communication with the Spare Parts department. * Inform customers about progress, incidents, and additional requirements for each service. * Ensure timely closure of OTs, maintaining control over workshop production and performance indicators. * Promote long-term customer relationships, contributing to customer loyalty and business profitability. **About you** To be successful in this role, you will have: * 1 year of tenure in your current position. * A 2024 performance evaluation with a rating of “Achieved” or “Exceeded”. * Prior discussion with your manager regarding this application. * Technical or professional education in Automotive Mechanics or Mechanical Engineering. * At least 3 years of experience in technical or coordination roles within automotive, industrial, or heavy machinery service environments. * Customer service experience is desirable. * Intermediate-level knowledge of SAP and Office. * Service orientation, proactivity, planning skills, and ability to work under pressure. **Vacancy Information:** * **Workplace:** Temuco. * **Modality:** In-person. * **Schedule:** Monday to Thursday, from 8:30 to 18:15\. Friday, from 08:30 to 17:15\. **What we offer** At Inchcape, we are building the future of mobility, and we invite you to do it with us. You'll join a collaborative culture that values well-being, growth, and inclusion. Through impactful work, continuous development, and global and local rewards, we create a workplace where people can achieve success and fulfill their aspirations. **Start your journey** At Inchcape, we are building the future of mobility, and we invite you to do it with us. You'll join a collaborative culture that values well-being, growth, and inclusion. Through impactful work, continuous development, and global and local rewards, we create a workplace where people can achieve success and fulfill their aspirations. If you're interested in this position but don't meet all the requirements, we still encourage you to apply. You might be the ideal candidate for this role or another opportunity at Inchcape. **Opportunities for everyone** Inchcape promotes the inclusion of people of all identities, backgrounds, and experiences, ensuring our workforce reflects the global communities in which we operate. Read more here about our commitments to Diversity and Inclusion, including our goals, programs, and policies. **About us** Inchcape is the world's leading automotive distributor, present in over 40 markets. We partner with the industry’s most important brands to drive sustainable, better mobility for today and the future. Our diverse global team of over 16\.000 professionals fosters an inclusive and collaborative culture, delivering an exceptional experience to our customers and partners. We are a dynamic and rapidly growing company, driving transformation in our industry and redefining the future. Discover more at www.inchcape.com **Additional Information** If you are selected, we will contact you to begin our recruitment process. We may ask for additional information to learn more about your experience, education, and professional background. \#LI\-NC1