Description
Job Summary:
We are seeking a Connectivity Manager to oversee network operations, coordinate technical teams, and ensure reliable services for customers and users.
Key Highlights:
1. Professional technological environment with enterprise networks and connectivity
2. Mid-level management position to coordinate teams and projects
3. Direct impact on improving service quality and performance
**About the Role**
TopNet Chile SpA provides connectivity, telecommunications, network infrastructure, technical support, and digital solutions for businesses and organizations.
We are looking for a **Connectivity Manager** to supervise network operations, coordinate technical teams, manage vendors, and ensure reliable and efficient services for customers and users. This role is ideal for a professional with experience in telecommunications, networking, IT infrastructure, or technology service management.
**Why Join Us?**
**Professional Technological Environment**
Work with networks, enterprise connectivity, and digital solutions focused on operational continuity.
**Mid-Level Management Position**
Coordinate technical teams, vendors, projects, and service priorities.
**Professional Development**
Strengthen your expertise in network management, technical leadership, and telecommunications operations.
**Direct Impact**
Contribute to improving the availability, quality, and performance of connectivity services.
**Key Responsibilities**
* Manage daily connectivity and network operations
* Coordinate technical teams, vendors, and internal departments
* Oversee infrastructure installations, maintenance, and upgrades
* Monitor availability, performance, capacity, and incidents
* Manage schedules, resources, and technical priorities
* Coordinate resolution of service interruptions and issues
* Prepare reports, KPIs, and operational documentation
* Identify opportunities to improve infrastructure and processes
* Oversee compliance with service level agreements (SLAs)
* Ensure adherence to internal policies and standards
**What We’re Looking For**
Experience
* Experience in telecommunications, enterprise networking, IT infrastructure, connectivity, or technical support
* Prior experience coordinating technical teams or implementation projects
* Experience with internet service providers, managed services, data networks, or operational continuity is preferred
Skills
* Connectivity management
* Network administration
* Technical team coordination
* Vendor management
* Infrastructure monitoring
* Incident management
* Report writing
* Organization and problem-solving
Education
* Professional degree in Telecommunications Engineering, Network Engineering, Computer Engineering, Electronics, or a related field
* Certifications in networking, IT service management, cybersecurity, cloud, or project management are preferred
Salary: $3\.000\.000 \- $4\.300\.000 per month
Work Location: On-site employment