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This role will have a strategic function in connecting operations with the organization, providing bilingual (Spanish/English) support in reporting, communications, and people management.\n\n**Main Responsibilities**\n---------------------------------\n\n* **Onboarding:** Coordinate and execute employee onboarding processes, ensuring proper cultural and operational integration.\n* **Training and Development:** Plan, implement, and monitor training and development programs at site.\n* **Performance Evaluation:** Manage periodic performance evaluations linked to fixed deadlines, KPIs, and quarterly and annual bonus fulfillment.\n* **Reporting:** Prepare personnel management reports at site (teams, relationships, requests, claims), including reports in English for headquarters or external agencies.\n* **Labor Relations:** Manage labor relations, handle complaints, conduct internal investigations, and support conflict resolution (non-unionized environment).\n* **Communications:** Design and execute internal communication plans at site, ensuring fluency and consistency in both Spanish and English.\n* **Labor Inspections and Audits:** Manage and comply with legal requirements and audits (F30, F30\\-1, etc.).\n* **Accreditation Support:** Coordinate accreditation and documentation for new hires.\n* **Inclusion and Diversity:** Implement workplace inclusion initiatives and programs for persons with disabilities.\n* **Exceptional Work Hours Management:** Request, process, and follow up on approval of exceptional work hours from the competent authority.\n* **Legal Compliance:** Ensure compliance with current labor legislation and internal regulations.\n\n**Job Requirements**\n------------------------\n\n* **Education:** Graduate degree in Psychology, Human Resources Engineering, Business Administration, or related field.\n* **Languages:** Advanced English (oral and written).\n* **Experience:** At least 3 years in similar Human Resources roles, preferably in site or industrial environments.\n* **Specific Knowledge:** Chilean labor legislation, labor relations, performance management, training and development.\n* **Competencies:** Leadership, results orientation, effective communication, conflict resolution, teamwork, adaptability.\n* **Other:** Availability to work at site near Calama on a 5x2 schedule from 9:00 to 18:00\\.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761131543000","seoName":"business-partner-bilingue","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://cl.ok.com/en/city-calama/cate-other25/business-partner-bilingue-6414483751795512/","localIds":"21","cateId":null,"tid":null,"logParams":{"tid":"03f72060-9d01-4791-b754-6d57c569a48b","sid":"9b32d279-17a8-446b-9310-9dd733466912"},"attrParams":{"summary":null,"highLight":["Lead Human Resources processes at site","Bilingual support in reports and communications","Minimum 3 years of experience in HR"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Calama,Antofagasta","unit":null}]},"addDate":1761131543108,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"Av. Grecia 1326, 1390654 Calama, Antofagasta, Chile","infoId":"6383896090470512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mining Food Operations Manager 4x3","content":"At Aramark, we are currently seeking an Operations Manager for our facilities in the northern region. The main responsibility of this role is to lead the food service operations across all dining facilities within the contract, ensuring compliance with the organization's and client's standards regarding service, quality, and safety, in order to guarantee fulfillment of the commercial contract terms and company objectives.\n\n \n\nKey responsibilities include:\n\n* Ensure delivery of the service defined in the commercial contract to clients and/or consumers, ensuring customer retention and increasing satisfaction/income.\n* Lead assigned personnel to ensure service efficiency through achievement of targets, adherence to procedures (quality, safety, and internal processes), and maintaining high performance and engagement levels.\n* Manage service surveys, customer and user complaints, compliments, suggestions, as well as any deviations occurring during contracted service delivery, among others.\n* Procure and manage required resources timely and effectively, along with associated KPIs (staffing, vehicles, PPE, uniforms, raw materials, tableware, cutlery, trays, utensils, etc.), to ensure proper contractual execution of food services.\n* Oversee cost center plan results.\n* Lead the Production Area.\n* Review weekly contract closing with the Controller (ensuring system-reported data matches final meal counts served as reported by the dining facility).\n* Analyze information related to the dining facility service during periodic meetings with the contract team to ensure effective client service delivery.\n\n \n\nRequirements:\n\n\n* Residence in Antofagasta.\n* Professional degree in Hospitality, Business Administration, or related field.\n* Minimum of 5 to 6 years of experience in similar roles managing cleaning, food service, and hospitality operations.\n* Experience with large-scale mining contracts.\n* Availability to work under a 5x2 shift schedule.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758741882000","seoName":"jefe-de-operaciones-food-mineria-4x3","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://cl.ok.com/en/city-calama/cate-other25/jefe-de-operaciones-food-mineria-4x3-6383896090470512/","localIds":"21","cateId":null,"tid":null,"logParams":{"tid":"0c372663-43ae-4447-a7a9-f7c909d8323d","sid":"9b32d279-17a8-446b-9310-9dd733466912"},"attrParams":{"summary":null,"highLight":["Lead food service operations","Manage team and resources","Experience in mining contracts"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Calama,Antofagasta","unit":null}]},"addDate":1758741882067,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"Av. Grecia 1326, 1390654 Calama, Antofagasta, Chile","infoId":"6383896092313712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Cleaning Operations Manager 4x3","content":"At Aramark, we are currently seeking a Cleaning Operations Manager for our facilities in the northern zone. The primary responsibility of this role is to lead the cleaning services operations across all casinos under the contract, according to the service, quality, and safety standards established by the organization and client, ensuring compliance with the terms outlined in the commercial contract and achieving company objectives.\n\n \n\nKey responsibilities include:\n\n* Ensure delivery of the service defined in the commercial contract for clients and/or consumers, ensuring customer retention and increasing satisfaction/income.\n* Lead assigned personnel to ensure service efficiency through achievement of targets, adherence to procedures (quality, safety, and internal processes), and high levels of performance and engagement.\n* Manage service surveys, customer and user complaints, compliments, suggestions, as well as any deviations arising during contracted service delivery, among others.\n* Request and manage required resources timely and effectively, along with associated KPIs (staffing, vehicles, PPE, uniforms, raw materials, tableware, cutlery, trays, utensils, etc.), to ensure proper contractual fulfillment of catering services.\n* Monitor results of the cost center plan.\n* Lead the Production Area.\n* Review weekly contract closing with the Controller (ensuring system data matches final served portions reported by the casino).\n* Analyze information related to casino services during periodic meetings with the contract team to ensure effective customer service delivery.\n\n \n\nRequirements:\n\n* Residence in Antofagasta.\n* Professional degree in Hospitality, Business Administration, or related field.\n* Minimum of 5 to 6 years of experience in similar roles managing cleaning, catering, and hospitality services.\n* Experience with large-scale mining contracts.\n* Availability to work on a 4x3 shift schedule","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758741882000","seoName":"jefe-de-operaciones-aseo-4x3","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://cl.ok.com/en/city-calama/cate-other25/jefe-de-operaciones-aseo-4x3-6383896092313712/","localIds":"21","cateId":null,"tid":null,"logParams":{"tid":"e0006c72-ad02-4d44-9af8-71d663edf61f","sid":"9b32d279-17a8-446b-9310-9dd733466912"},"attrParams":{"summary":null,"highLight":["Lead cleaning operations in casinos","Manage service quality and safety standards","Oversee production and resource management"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Calama,Antofagasta","unit":null}]},"addDate":1758741882211,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"4000,4068,4076","location":"Av. 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Field Surveyors Calama64521101739650120
Indeed
Field Surveyors Calama
We are currently looking for field surveyors for a project involving specialists in nutritional food for dogs and cats. Conditions: * Hours: 9:00 am. / 6:00 pm. (60 Minutes Break) * Payment under fee-based modality - signing of service provision contract * Invoices issued internally by our company * Biweekly payment according to payment schedule **Fees - Variable Payments** * Fixed daily fee for each effectively worked day $22,500 Net. * Quality survey fee $1,000 Net per effectively validated survey. * Objective achievement fee, variable depending on the number of surveys to be conducted in each zone. If you have availability, do not hesitate to apply
Av. Grecia 1326, 1390654 Calama, Antofagasta, Chile
CLP 22/hour
Kitchen Assistant64334613709443121
Indeed
Kitchen Assistant
Sodexo Chile, a leading company in quality of life services, is looking for a new member to join our team as a Kitchen Assistant for our mining site located in the Antofagasta region. If you are proactive, dynamic, and enjoy working, this is your opportunity! The objective of this position is to ensure the proper receipt, storage, and distribution of food, maintaining high food safety standards through temperature control and traceability. Additionally, we aim to provide quality service in the dining room, ensuring appropriate preparation and presentation of food, as well as efficient and friendly customer service. Cleaning and sanitizing surfaces, along with proper dishware handling, are essential to maintain a hygienic and safe environment. About Us We are a French global leader in quality of life services. In Chile, we focus on providing comprehensive facility management solutions to improve people's quality of life. With over 40 years of experience in the country, we have established ourselves as an innovative company committed to excellence. Our goal is to create a positive impact on society and contribute to the well-being of our employees, clients, and communities where we operate. Responsibilities * Receiving food, taking temperatures, and distributing food to various points. * Receiving food at the point, taking temperatures, storing food. * Preparing services at service lines and dining room. * Rethermalization of hot preparations. * Assembling salads and desserts at service lines and taking temperatures. * Plating hot food and taking temperatures. * Attending to diners. * Clearing and washing dishes. * Cleaning and sanitizing surfaces. * Filling out temperature records and food traceability logs Requirements * Residence between the regions of Arica and Parinacota up to Coquimbo region. * Experience in the position within collective feeding. * Desirable experience in mining operations. * Availability to work on a 10x10 shift system Benefits * Opportunities for professional growth and development within the company.‍‍ * Friendly and collaborative work environment. * Continuous learning and training opportunities. * On-site meals Join our team and be part of something bigger!✨ At Sodexo Chile, we value diversity and equal opportunities. All applications will be considered without distinction based on gender, age, religion, sexual orientation, disability, nationality, or ethnic origin. This offer is governed under Law N° 21.015
Av. Grecia 1326, 1390654 Calama, Antofagasta, Chile
Negotiable Salary
Early Childhood Technician – Calama64334048685569122
Indeed
Early Childhood Technician – Calama
with disabilities into the workforce, seeks to fill the position of **Early Childhood Technician** to work in Calama. **Objective**: Actively support the early childhood educator in providing comprehensive care for children in various contexts to achieve meaningful learning outcomes, observing, recording, evaluating, and implementing educational activities aimed at physical and cognitive stimulation of early childhood in accordance with MINEDUC guidelines, technical team planning, and the Montessori methodology through which Hogar de Cristo supports these users' educational needs. **Functions**: * Provide and manage an educational environment for the children in the program that enables exploration, play, and holistic learning. * Safeguard the physical and psychological well-being of the children, promoting autonomy and healthy hygiene and self-care habits. * Participate in the planning, implementation, and evaluation of educational activities, recreational events, and extracurricular programs. * Actively participate in technical meetings, contributing professional observations and applying agreed-upon decisions and conclusions to daily tasks. * Efficiently manage the material and informational resources provided in order to achieve the goals established by the Management and the strategic plans of the Hogar de Cristo Charitable Foundation and its affiliates. * Comply with Hogar de Cristo's ethics and compliance frameworks, acting in accordance with the current Crime Prevention Model developed under Law No.20\.393, safeguarding institutional responsibility. **Requirements**: * Academic qualification: Technical Degree in Early Childhood Education **Schedule**: Monday to Thursday from 08:00 to 17:30 hrs, Friday until 16:30 hrs. **Location**: Calama **Type of contract**: Temporary replacement due to medical leave We invite you to join Fundación Hogar de Cristo, the most widely recognized charitable foundation in Chile for its efforts in reducing social exclusion, ranked among the best organizations to work for in Chile according to the international Great Place to Work® 2024 survey. Join this outstanding team!
Av. Grecia 1326, 1390654 Calama, Antofagasta, Chile
Negotiable Salary
Operations Manager Food Mining 4x364144840008707123
Indeed
Operations Manager Food Mining 4x3
At Aramark, we are looking for an Operations Manager for our facilities in the northern zone. The main function of this position is to lead the food service operations across all dining facilities under the contract, according to the service, quality, and safety standards established by the organization and client, ensuring compliance with the terms defined in the commercial contract and company objectives. Main responsibilities include: * Ensure delivery of the service defined in the commercial contract to clients and/or consumers, guaranteeing retention and increasing satisfaction/income. * Lead assigned personnel to ensure service efficiency through achievement of results, adherence to procedures (quality, safety, and internal processes), and high levels of performance and engagement. * Manage service surveys, customer and user complaints, compliments, suggestions, as well as any deviations occurring during contracted service delivery, among others. * Request and manage required resources timely and accordingly, along with associated KPIs (staffing, vehicles, PPE, uniforms, raw materials, tableware, cutlery, trays, utensils, etc.), to ensure proper contractual fulfillment of food services. * Monitor cost center plan results. * Lead the Production Area. * Review weekly contract closing with the Controller (ensuring system data matches final rations served reported by the dining facility). * Analyze information related to dining facility service during periodic meetings with the contract team to ensure effective client service delivery. Requirements: * Residence in Antofagasta. * Professional degree in Hospitality, Business Administration, or related field. * At least 5 to 6 years of experience in similar roles managing cleaning, food service, and hospitality operations. * Experience with large-scale mining contracts. * Availability to work on a 5x2 shift schedule\.
Av. Grecia 1326, 1390654 Calama, Antofagasta, Chile
Negotiable Salary
Journalist for Calama64144839892737124
Indeed
Journalist for Calama
**Grafton Latam** is looking for a **Journalist** to initially work on a replacement basis at a construction sector company located in **Calama**. We are seeking a collaborative, innovative, and adaptable individual with a focus on continuous learning, autonomy, commitment, and analytical skills. **Job Objective:** Increase local industry influence through the planning and coordination of communication initiatives and events that strengthen positioning and awareness among members and target audiences, supporting the fulfillment of the institutional work plan. **Main Responsibilities:** * Propose and manage communication initiatives to enhance industry reputation. * Advise regional bodies on communication strategies and align them with institutional strategic planning. * Implement national communication strategies with local adaptation and respond to requests from the Communications Management team. * Support the preparation of institutional magazines and speeches for the local president. * Coordinate interviews, meetings, events, seminars, and industry activities with media, committees, and representatives. * Collect and send relevant construction sector information to headquarters. * Maintain relationships with suppliers and manage logistics, budgeting, and event confirmations. * Update databases, activity calendars, and conduct satisfaction surveys with periodic reports. * Actively participate in events and take photographic records. * Support the implementation of the Crime Prevention Model together with senior management. **Requirements:** * Professional degree in Journalism or related field. * Minimum of 2 to 4 years of experience. * Intermediate/advanced level in Excel. **Conditions:** * Salary: $1,500,000 net monthly (pro-rated to effectively worked days). * Working hours: Monday to Thursday from 08:30 to 18:30 and Friday from 08:30 to 15:30 hrs. * Replacement contract initially, through temporary services. **Apply now and join our team in Calama!**
Av. Grecia 1326, 1390654 Calama, Antofagasta, Chile
CLP 1,500,000/year
Journalist Calama64144839792899125
Indeed
Journalist Calama
**Grafton Latam** is looking for a **Journalist** to initially work as a replacement in a construction sector company located in **Calama**. We are seeking a collaborative, innovative, adaptable individual with a focus on continuous learning, autonomy, commitment, and analytical skills. **Position Objective:** Increase local industry influence through the planning and coordination of communication initiatives and events that strengthen positioning and awareness among members and target audiences, supporting the achievement of the institutional work plan. **Main Responsibilities:** * Propose and manage communication initiatives to strengthen industry reputation. * Advise regional bodies on communication strategies and align them with institutional strategic planning. * Implement national communication strategies with local adaptation and respond to requests from the Communications Management team. * Support the preparation of institutional magazines and speeches for the local president. * Coordinate interviews, meetings, events, seminars, and industry activities with media, committees, and representatives. * Collect and send relevant information from the construction sector to headquarters. * Maintain relationships with suppliers and manage logistics, budgeting, and event confirmations. * Update databases, activity calendars, and conduct satisfaction surveys with periodic reports. * Actively participate in events and take photographic records. * Support the implementation of the Crime Prevention Model together with senior management. **Requirements:** * Professional degree in Journalism or related field. * Minimum 2 to 4 years of experience. * Intermediate/advanced level in Excel. **Conditions:** * Salary: $1.500.000 monthly net (pro-rated according to days actually worked). * Working hours: Monday to Thursday 08:30 to 18:30 and Friday 08:30 to 15:30 hrs. * Initial replacement contract, through temporary services. **Apply now and join our team in Calama!**
Av. Grecia 1326, 1390654 Calama, Antofagasta, Chile
CLP 1,500,000/year
Bilingual Business Partner64144837517955126
Indeed
Bilingual Business Partner
**Objective** ------------ The Bilingual Business Partner will be responsible for comprehensively leading and managing Human Resources processes at site, ensuring regulatory compliance, proper implementation of corporate policies, and fostering a positive work environment. This role will have a strategic function in connecting operations with the organization, providing bilingual (Spanish/English) support in reporting, communications, and people management. **Main Responsibilities** --------------------------------- * **Onboarding:** Coordinate and execute employee onboarding processes, ensuring proper cultural and operational integration. * **Training and Development:** Plan, implement, and monitor training and development programs at site. * **Performance Evaluation:** Manage periodic performance evaluations linked to fixed deadlines, KPIs, and quarterly and annual bonus fulfillment. * **Reporting:** Prepare personnel management reports at site (teams, relationships, requests, claims), including reports in English for headquarters or external agencies. * **Labor Relations:** Manage labor relations, handle complaints, conduct internal investigations, and support conflict resolution (non-unionized environment). * **Communications:** Design and execute internal communication plans at site, ensuring fluency and consistency in both Spanish and English. * **Labor Inspections and Audits:** Manage and comply with legal requirements and audits (F30, F30\-1, etc.). * **Accreditation Support:** Coordinate accreditation and documentation for new hires. * **Inclusion and Diversity:** Implement workplace inclusion initiatives and programs for persons with disabilities. * **Exceptional Work Hours Management:** Request, process, and follow up on approval of exceptional work hours from the competent authority. * **Legal Compliance:** Ensure compliance with current labor legislation and internal regulations. **Job Requirements** ------------------------ * **Education:** Graduate degree in Psychology, Human Resources Engineering, Business Administration, or related field. * **Languages:** Advanced English (oral and written). * **Experience:** At least 3 years in similar Human Resources roles, preferably in site or industrial environments. * **Specific Knowledge:** Chilean labor legislation, labor relations, performance management, training and development. * **Competencies:** Leadership, results orientation, effective communication, conflict resolution, teamwork, adaptability. * **Other:** Availability to work at site near Calama on a 5x2 schedule from 9:00 to 18:00\.
Av. Grecia 1326, 1390654 Calama, Antofagasta, Chile
Negotiable Salary
Mining Food Operations Manager 4x363838960904705127
Indeed
Mining Food Operations Manager 4x3
At Aramark, we are currently seeking an Operations Manager for our facilities in the northern region. The main responsibility of this role is to lead the food service operations across all dining facilities within the contract, ensuring compliance with the organization's and client's standards regarding service, quality, and safety, in order to guarantee fulfillment of the commercial contract terms and company objectives. Key responsibilities include: * Ensure delivery of the service defined in the commercial contract to clients and/or consumers, ensuring customer retention and increasing satisfaction/income. * Lead assigned personnel to ensure service efficiency through achievement of targets, adherence to procedures (quality, safety, and internal processes), and maintaining high performance and engagement levels. * Manage service surveys, customer and user complaints, compliments, suggestions, as well as any deviations occurring during contracted service delivery, among others. * Procure and manage required resources timely and effectively, along with associated KPIs (staffing, vehicles, PPE, uniforms, raw materials, tableware, cutlery, trays, utensils, etc.), to ensure proper contractual execution of food services. * Oversee cost center plan results. * Lead the Production Area. * Review weekly contract closing with the Controller (ensuring system-reported data matches final meal counts served as reported by the dining facility). * Analyze information related to the dining facility service during periodic meetings with the contract team to ensure effective client service delivery. Requirements: * Residence in Antofagasta. * Professional degree in Hospitality, Business Administration, or related field. * Minimum of 5 to 6 years of experience in similar roles managing cleaning, food service, and hospitality operations. * Experience with large-scale mining contracts. * Availability to work under a 5x2 shift schedule.
Av. Grecia 1326, 1390654 Calama, Antofagasta, Chile
Negotiable Salary
Cleaning Operations Manager 4x363838960923137128
Indeed
Cleaning Operations Manager 4x3
At Aramark, we are currently seeking a Cleaning Operations Manager for our facilities in the northern zone. The primary responsibility of this role is to lead the cleaning services operations across all casinos under the contract, according to the service, quality, and safety standards established by the organization and client, ensuring compliance with the terms outlined in the commercial contract and achieving company objectives. Key responsibilities include: * Ensure delivery of the service defined in the commercial contract for clients and/or consumers, ensuring customer retention and increasing satisfaction/income. * Lead assigned personnel to ensure service efficiency through achievement of targets, adherence to procedures (quality, safety, and internal processes), and high levels of performance and engagement. * Manage service surveys, customer and user complaints, compliments, suggestions, as well as any deviations arising during contracted service delivery, among others. * Request and manage required resources timely and effectively, along with associated KPIs (staffing, vehicles, PPE, uniforms, raw materials, tableware, cutlery, trays, utensils, etc.), to ensure proper contractual fulfillment of catering services. * Monitor results of the cost center plan. * Lead the Production Area. * Review weekly contract closing with the Controller (ensuring system data matches final served portions reported by the casino). * Analyze information related to casino services during periodic meetings with the contract team to ensure effective customer service delivery. Requirements: * Residence in Antofagasta. * Professional degree in Hospitality, Business Administration, or related field. * Minimum of 5 to 6 years of experience in similar roles managing cleaning, catering, and hospitality services. * Experience with large-scale mining contracts. * Availability to work on a 4x3 shift schedule
Av. Grecia 1326, 1390654 Calama, Antofagasta, Chile
Negotiable Salary
Food Service Operations Manager Mining 4x363838960791297129
Indeed
Food Service Operations Manager Mining 4x3
At Aramark, we are looking for an Operations Manager for our facilities in the northern zone. The main function of this position is to lead the food service operations across all dining facilities within the contract, according to the service, quality, and safety standards established by the organization and client, ensuring compliance with the commercial contract terms and company objectives. Main responsibilities include: * Ensure delivery of the service defined in the commercial contract to clients and/or consumers, ensuring customer retention and increasing satisfaction and revenue. * Lead assigned personnel to ensure service efficiency through achievement of results, adherence to procedures (quality, safety, and internal processes), and high levels of performance and engagement. * Manage service surveys, customer and user complaints, compliments, suggestions, as well as any deviations arising during contracted service delivery, among others. * Request and manage required resources timely and accordingly, along with associated KPIs (staffing, vehicles, PPE, uniforms, raw materials, tableware, cutlery, trays, utensils, etc.), to ensure proper contractual fulfillment of food services. * Oversee cost center plan results. * Lead Production Area operations. * Review weekly contract closing with the Controller (ensuring system data matches final meal counts reported by the dining facility). * Analyze information related to dining facility service during periodic meetings with the contract team to ensure effective client service delivery. Requirements: * Residence in Antofagasta. * Professional background in Hospitality, Business Administration, or similar. * At least 5 to 6 years of experience in similar roles, managing cleaning, food service, and hospitality operations. * Experience with large-scale mining contracts. * Availability to work under a 5x2 shift schedule.
Av. Grecia 1326, 1390654 Calama, Antofagasta, Chile
Negotiable Salary
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