Patient Accounts Executive Replacement

Description

Job Summary: You will provide comprehensive, courteous, and efficient care to patients and their families, ensuring a satisfying experience through accurate management of billing and administrative processes. Key Highlights: 1. Comprehensive and efficient patient care in Patient Accounts Front. 2. Accurate management of billing, coverage, and administrative processes. 3. Key contact point between the institution and patients. We invite you to join **UC CHRISTUS**! At UC CHRISTUS, we work to support our patients from a holistic perspective, where communication plays a key role in strengthening the **bond**, **conveying purpose**, and **giving meaning** to every care experience. We foster diverse teams, valuing each individual’s unique contribution and promoting inclusive work environments, aligned with Law 21\.015\. Because together we can transform the experience of our patients and communities, we are seeking our **Patient Accounts Executive Replacement**. **Your mission will be** To provide comprehensive, courteous, and efficient care to patients and their families in the Patient Accounts Front area, ensuring a satisfying experience through accurate management of billing, coverage, and administrative processes. You will serve as a key contact point between the institution and patients, guaranteeing that every interaction reflects UC CHRISTUS’s service standard. **Main Responsibilities** * Collect payments and perform daily cash reconciliations, ensuring closure without discrepancies or observations. * Receive, guide, and inform patients regarding their clinical account, co-payments, payment deadlines, and terms. * Issue receipts, invoices, and vouchers accurately. * Manage billing complaints and account reviews, resolving discrepancies within established timeframes. * Validate prior authorizations, ISAPRE coverage, and enter FONASA vouchers daily. * Comply with current internal procedures and healthcare accreditation standards. **Requirements** * Completed technical education in Administration, Business Administration Engineering, or related field. * 1–2 years of in-person customer service experience, preferably in healthcare, insurance, or cashier roles. * Intermediate-level computer skills (Excel). * Basic English proficiency. * Experience in cashiering and reconciliations, knowledge of clinical admission systems, or experience as a Patient Care Executive will be valued. **Work Modality** * On-site, 42-hour weekly schedule, at Clínica San Carlos facilities. **Main Benefits** * Join one of Chile’s most prestigious healthcare networks, backed by the institutional strength of the Pontificia Universidad Católica and Christus Health: UC Christus, a purpose-driven and values-based leading healthcare institution. * Commuter buses.