Do you like technology products, how they work technically, and how to integrate them with clients? Then this is the role for you! We are looking for the best Operations Engineer to join our team in Chile. This role plays a unique part in the company's growth, allowing you to become a trusted advisor to clients by deeply understanding their needs and helping them maximize the value they get from Toku. As a natural builder of technological integrations and client relationships. **Responsibilities** * Have a clear understanding of Toku's **products** and how they create value for different clients. * Understand the various technical challenges involved in **integrating** these products with clients, whether via API or SFTP. * Propose new **features** to clients to strengthen product functionality within their specific operations. * Based on understanding of **products, integrations, and features**, build a roadmap or pipeline of clients to work with. * Finally, it's important to maintain smooth technical operation and performance of integrations and features for our clients. + Be proactive in identifying and resolving issues to provide the best service to clients. + Work closely with development teams and other departments to solve more complex problems and deliver the best client service. + Identify opportunities, drive business results, and ensure client success. **Requirements** * Availability to work in our offices with 50% in-person presence. * Organized, proactive, and passionate about technology and client integration. * Interest in technical aspects and interpersonal relations to effectively identify and offer solutions. * Excellent written and verbal communication skills. **Benefits** Stock options. 6 weeks of vacation. Career development: We give you $500 USD per year for books, online courses, or training. Flexible home office, but we believe our best ideas happen when we're all sitting at the same table, so you must live in the city where the role is based. We provide a MacBook; after one year, it's yours to keep. Complementary health insurance. Monthly raffle for a USD $500 bonus to work from our Mexico office. Monday to Thursday from 9:00 to 18:30, Friday until 16:00 (14:00 in summer).