IT Technical Support Engineer

Description

Job Summary: We are seeking an IT Technical Support Engineer to provide technical assistance, manage incidents, and ensure the operational continuity of systems and platforms. Key Highlights: 1. Committed to innovation and operational efficiency. 2. Providing technical assistance and ensuring operational continuity. 3. A collaborative and dynamic work environment. IT Technical Support Engineer **Location:** Santiago, Metropolitan Region, Chile **Company:** Ant\-C Solutions SpA About Us Ant\-C Solutions SpA is a company specializing in technology solutions and support services, committed to innovation and operational efficiency. Our goal is to ensure that our clients' information systems operate securely, stably, and reliably. Job Description We are seeking an **IT Technical Support Engineer** to provide technical assistance, manage incidents, and ensure the operational continuity of systems and platforms. The ideal candidate will have experience in technological infrastructure support, system administration, and user support. Key Responsibilities * **Technical support**: Respond to and resolve requests from internal and external users. * **Incident management**: Identify, log, and resolve hardware, software, and network issues. * **System administration**: Monitor servers, applications, and corporate services. * **Information security**: Implement protective measures and regulatory compliance. * **Process optimization**: Propose improvements in technology management. * **Documentation**: Maintain clear records of procedures and applied solutions. * **Collaboration**: Work with development and operations teams to ensure service continuity. Requirements * Degree in Computer Engineering, Information Systems, or related field. * 2–4 years of experience in technical support or system administration. * Knowledge of networks, servers, and operating systems (Windows/Linux). * Proficiency with monitoring and incident management tools. * Analytical skills and ability to solve problems. * Strong communication and teamwork skills. Benefits * Competitive salary (average range in Chile: **CLP 1\.200\.000–1\.600\.000** per month). * Health insurance and corporate benefits. * Opportunities for IT training and certification. * A collaborative and dynamic work environment. Salary: $1\.950\.000 per month Workplace: On-site employment