Help Desk Technical Support

Description

Job Summary: We are seeking a passionate Help Desk Technical Support professional who excels in user support, technical issue resolution, and operational continuity. Key Responsibilities: 1. Provide user support and assistance through a help desk. 2. Perform maintenance, formatting, and Windows installation on equipment. 3. Resolve hardware issues, system slowness, and system failures. **Help Desk Technical Support (1 vacancy)** **Software Developers and Systems Analysts \- Computer Programming Technicians** =============================================================================================================================================== ### **CONTACT INFORMATION** **Company:** ACL (Computational Applications) **Economic Activity:** Information technology consulting activities and management of IT infrastructure ### **DESCRIPTION** At ACL, a leading provider of technological solutions with over 30 years of experience across Latin America, we are looking for talent to fill the Help Desk Technical Support position. If you are passionate about delivering user support, resolving technical incidents, and serving as a key contributor to operational continuity, this opportunity is for you! What will you do? Provide user support and assistance through a help desk (telephone support). Perform maintenance, formatting, and Windows installation on equipment. Deploy corporate standard images on new devices. Resolve hardware issues, system slowness, and system failures. Install corporate software and peripherals. Execute preventive and corrective equipment maintenance. What are we looking for? Technical training in Computer Science, IT Support, or a related field. Minimum 3 years of experience in technical support and help desk operations. Knowledge of microcomputing, office equipment installation and repair. Experience installing Windows, formatting, and configuring equipment. Strong communication skills, proactivity, and service orientation. High empathy, courtesy, and user support capabilities. Metropolitan Region, Las Condes 16/03/2026 \- 06/04/2026 Confidential Full-time ### **REQUIREMENTS** **Education Level:** **Experience:** 3 years ### **CHARACTERISTICS** **Contract Type:** Indefinite-term contract **Position Level Offered:** Professional **Source of the Offer:** WEB **Professional Practice Internship Offer:** No **Suitable for the following employment groups:** Persons with disabilities View job requirements