Summary: Are you ready to take flight in a dynamic and fast-paced aviation sector? As a global leader in aviation services, Swissport provides ground handling, cargo, and passenger services to over 300 million passengers annually. Our mission is simple: "Deliver consistent, tailored aviation solutions worldwide for an enhanced customer experience." We believe our people are what set us apart from the competition. At Swissport, we are guided by our core values—Care, Do the Right Thing, and Win as a Team—and we are currently seeking dedicated individuals who align with these values to join our teams across various locations worldwide. **Job Summary** Provide all required and necessary services to passengers and customers. **Your Responsibilities** * Comply with and enforce regulations and rules imposed by the Directorate General of Civil Aviation, NP Concession, and Swissport. * Know and apply SWP and airline Operational and Emergency Procedures. * Maintain a valid airport credential, TICA No. 5, and authorization for jetway operations. * Accurately record and sign attendance at the start and end of each shift. * Master operations related to check-in, Lost & Found, and ticketing. * Deliver materials to arrivals and boarding gates according to client requirements. * Greet passengers courteously, maintain eye contact, and always smile. * Fulfill the following operational duties: * Perform any function as required (check-in, Lost & Found, and ticketing). * Ensure the highest level of efficiency in carrying out activities. * Possess all necessary authorizations and technical competencies required for the role. * Ensure strict compliance with all operational, safety, and quality standards defined by the company, clients, and competent authorities. * Efficiently communicate flight-related information. * Ensure compliance with internal Hygiene and Safety provisions. * Ensure ongoing technical training for personnel under your supervision. * Stay updated on procedures of each client and Swissport. * Stay updated on procedures of each client and the company. * Coordinate with the Training Department all necessary training to ensure high performance of personnel under your supervision. * Attendance recording. * Keep your workplace, company facilities, and assigned equipment clean and orderly. * Efficiently communicate operational information to the Flight Manager and/or Supervisor. * Availability for unexpected situations; support various authorized functions (e.g., flight delays and/or complex operations). * Execute assigned tasks with high-quality results. * Maintain appropriate personal appearance upon starting your work shift (e.g., shaved, groomed hair, makeup, clean and ironed uniform). * Fulfill responsibilities detailed in the Station’s QHSE Management System Manual and other manuals under your responsibility and management, ensuring compliance with ISO 9001, ISO 14001, ISO 45001, and ISAGO standards. **Your Profile** * Technical degree in Tourism or related field. * Computer literacy. * Familiarity with airline systems. * Achieve a minimum pass rate of 80% in trainings delivered by SWP and clients. * English proficiency; knowledge of an additional language is desirable. * Proactive, responsible, honest, organized, committed, and capable of working under pressure and in teams. **What We Offer** * Transportation, subject to conditions at each airport. * Uniform. * Life insurance. * Compensation fund benefits. At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing an inclusive workplace where all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at https://careers.swissport.com for more information about life at Swissport. Join Swissport today and become part of a team that connects the world of aviation.