Quality Control Manager

Description

Job Summary: Leads quality management of technical processes in mining and infrastructure, ensuring compliance and continuous improvement. Key Highlights: 1. Lead quality management in mining and infrastructure. 2. Promote continuous improvement and team development. 3. Ensure compliance with corporate and customer standards. **About Epiroc** Epiroc is a leading productivity partner for the mining and infrastructure industries. Through innovation, technical excellence, and a strong commitment to safety and quality, we develop solutions that help our customers maximize the availability and performance of their operations. Our culture is built on collaboration, continuous improvement, and the creation of sustainable value for customers, employees, and communities. **Job Mission** The person assuming the role of **Quality Control Manager** will be responsible for planning, directing, and controlling quality management of technical processes, ensuring process and product conformity, compliance with corporate and customer standards, through risk management, audits, performance indicator control, and leadership of continuous improvement initiatives. **Functions and Responsibilities** * Coordinate and validate inspections, tests, and trials conducted on equipment and components. * Ensure compliance with quality standards related to assembly of new equipment. * Lead root cause analysis management for local warranties and service budget deviations (DPS). * Ensure documentary traceability and compliance with Quality Control department procedures. * Manage and monitor departmental performance indicators (KPIs). * Administer opening and closing of service orders related to warranties and deviations. * Supervise compliance with technical standards of strategic suppliers through protocols, audits, and performance evaluations. * Lead, organize, develop, and train the quality team to achieve departmental objectives. * Ensure compliance with quality standards for repair and maintenance services performed at branches and assembly yards. * Drive continuous improvement initiatives aimed at optimizing processes, quality, and operational performance. **Requirements** * Professional degree in Mechanical, Industrial, Civil, or Electrical Engineering, or a related field. * Experience leading Quality Control processes in repair and maintenance of mining equipment and components. * Experience in team leadership and development. * Experience implementing and monitoring ISO 9001-based management systems. * Knowledge of technical inspections, audits, non-conformance management, and corrective actions. * Experience in root cause analysis (RCA, 5 Whys, Ishikawa, FMEA). * Knowledge of maintenance and repair of drilling, exploration, and loading equipment and components. * Knowledge of hydraulic, mechanical, electrical, and/or automation systems in mining equipment. * Proficiency in precision measuring instruments, reading drawings, and technical specifications. * Desirable certification or knowledge in Non-Destructive Testing (PT, MT, UT). * Proficiency in Microsoft Office tools and data analysis skills. * Basic/intermediate English proficiency in reading and writing. * Strong analytical ability, leadership, results orientation, effective communication, and commitment to continuous improvement. **It all starts with people.** The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com