Position Summary: We are seeking a Customer Service Executive to provide comprehensive assistance, resolve inquiries, and process requests at a Compensation Fund. Key Highlights: 1. Comprehensive telephone and in-person assistance to affiliates and beneficiaries 2. Resolution of inquiries and processing of benefit requests 3. Advisory services on current programs and administrative procedures At Fuerza Laboral, we connect top talent with leading companies. Currently, we are looking for a Customer Service Executive to join a prominent Compensation Fund located in Antofagasta. This vacancy is offered under a Temporary Service arrangement. Main Responsibilities: * Provide comprehensive telephone and in-person assistance to affiliates and beneficiaries. * Resolve inquiries and process requests related to the various benefits and services offered by the Fund. * Advise users on current programs, agreements, and access requirements. * Carry out administrative and operational procedures in accordance with internal regulations. * Process and manage medical leaves according to established procedures. * Support other administrative tasks inherent to the position to ensure service continuity. What We Are Looking For: * Education: Completed secondary education * Experience: Minimum 1–2 years in customer-facing roles within financial services and/or insurance sectors, preferably at Compensation Funds. * Knowledge/Tools: Proficiency in Microsoft Office applications (user level). What We Offer: * Contract type: Temporary service contract (replacement). * Work modality: On-site * Working hours: Monday to Thursday, 08:45–17:30 hrs; Friday, 08:45–16:15 hrs. * Monthly net salary: $640\.000\. At Fuerza Laboral, we promote diverse workplaces. This opportunity complies with Law 21\.015, encouraging the inclusion of persons with disabilities. !!Apply with us!!
Sofía Muñoz
MyJob · HR
Sofía Muñoz
MyJob · HR
