Description
Job Summary:
Perform field maintenance, repair, and installation activities for radio communication and telecommunications equipment, ensuring timely response and quality standards.
Key Highlights:
1. Field assembly and installation of telecommunications equipment.
2. Preventive and corrective maintenance of radio communication equipment.
3. On-site troubleshooting and inventory management.
**Company Overview**
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At Motorola Solutions, we believe that everything starts with our people. We’re a global close\-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
**Department Overview**
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FSO TEAM BHP
**Job Description**
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**I. Job Mission**
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Execute field maintenance (preventive and corrective), repair, and installation activities for radio communication and telecommunications equipment and systems, ensuring timely response, compliance with Service Level Agreements (SLA/KPI), company quality standards, and applicable safety procedures (EHS).
**II. Key Functions and Responsibilities**
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* **Telecommunications Assembly and Installation:** Physical installation of telecommunications equipment and instruments in the field per project specifications, ensuring quality and adherence to deadlines.
* **Preventive and Corrective Maintenance:** Perform inspection and repair of assigned portable and mobile radios, CENCO and CIPOL systems, GPS devices, and geographic coverage/repeater sites.
* **On-Site Contingency Response:** Diagnose and resolve faults identified on customer equipment; manage shipment of units with major failures to the Central Technical Service (RM) per contractual terms.
* **Inventory and Rental Asset Management:** Monitor, control, and maintain up-to-date operational status inventory for rented radio communication equipment.
* **Contractor Supervision and Quality Assurance:** Supervise and inspect preventive maintenance and backup work performed by external contracted companies.
* **SLA/KPI Reporting and Documentation:** Generate daily, weekly, and monthly reports of completed activities, recording each Work Order (WO) and updating statistics in the internal MSI system.
* **Safety (EHS) and Operations:** Comply with Internal Regulations, Safe Work Procedures (SWP), Risk Matrices (ITX\-R\-01\), use of PPE, participation in safety meetings, and safe operation of assigned corporate vehicles.
**\#LI\-PL1**
**Basic Requirements**
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**III. Position Profile and Requirements**
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### **1\. Education and Experience**
* **Education:** Technical diploma at secondary or higher education level in Telecommunications, Electronics, Electrical Engineering, Computer Science, or related field.
* **Work experience:** Minimum **2 years** of verifiable experience in field technical support or maintenance roles.
* **Specific knowledge:**
+ Knowledge of maintenance networks and telecommunications.
+ Proficiency with the **ASTRO 25** system (preferred).
+ Prior experience in mining operations or infrastructure projects (preferred).
* **Other:** Valid driver’s license for corporate vehicles.
### **2\. Behavioral Competencies**
* **Customer orientation:** Active listening and effective resolution of operational needs.
* **Safety awareness:** Strict adherence to personal and team risk prevention regulations.
* **Quality and order orientation:** Rigor in delivering results and precision in pre-work review.
* **Initiative and autonomy:** Ability to resolve unforeseen field issues responsibly and with minimal supervision.
* **Teamwork and communication:** Direct collaboration and smooth progress reporting to supervisors and peers.
**Travel Requirements**
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Over 50%
**Relocation Provided**
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None
**Position Type**
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Experienced
**Referral Payment Plan**
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No
***EEO Statement***
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally\-protected characteristic.
We are proud of our people\-first and community\-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.